Software upgrade cause of Telecom outages

Telecom says ongoing problems with its network stemmed from a problem with upgrading software on its Auckland-based server which handles over 300,000 customers across the country.

Issues began yesterday morning and last night there was another outage caused by the re-connection of the Auckland server.

It meant the Christchurch server overloaded when the two tried to synchronise.

The Telco is now reviewing options for compensation as a third wave of Internet connectivity problems hit the country this morning.


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