Microsoft Apps, Cloud Are Recovering After AT&T Network Issue
(Bloomberg) -- Microsoft Corp. said customers who use AT&T Inc. to connect to its services are seeing their access restored after the telecommunications company rolled back a change to its network.
Most Read from Bloomberg
Pipeline Fire Near Houston Forces Some Residents to Evacuate
Housing’s Worst Crisis in Decades Reverberates Through 2024 Race
An Affordable Nomadic Home Design Struggles to Adapt to Urban Life
Microsoft said that beginning shortly before 8 a.m. New York time on Thursday users of the Azure cloud-computing network and Microsoft 365 products might be unable to access their services through AT&T’s network.
Notices posted to Microsoft status health pages said the issue appeared to be caused by a change AT&T made. Once the telecom company reverted the update at 9:14 a.m., “we started to see signs of recovery, mitigating the issue,” Microsoft said.
AT&T didn’t immediately respond to a request for comment.
Microsoft experienced an Azure outage in July that was triggered by a distributed-denial-of-service cyberattack. During that incident, an error in Microsoft’s automated protection mechanisms worsened the impact rather than mitigating it, the company said.
Weeks earlier, some 8 million computers running on the Windows operating system crashed after the cybersecurity firm CrowdStrike Holdings Inc. released a flawed software update.
(Updated with outage status)
Most Read from Bloomberg Businessweek
©2024 Bloomberg L.P.