RIYADH, Saudi Arabia, October 04, 2022--(BUSINESS WIRE)--Samsung Electronics announces its partnership with Servify, a global product lifecycle management platform, to launch Samsung Care+ in Saudi Arabia. Samsung Care+ is a comprehensive device care plan that covers a broad range of Samsung products, including Galaxy smartphones and tablets. This partnership will ensure that Samsung users in Saudi Arabia have easy access to Samsung Care+, which offers benefits like complete damage protection, certified repair service, worry-free claims process, and free pick up and drop service.
"The new partnership with Servify emphasizes our keenness to provide the best customer experience and the highest quality services that Samsung has always been known for. Today, with our partners, we introduce the Samsung Care+ program in Saudi Arabia to offer Samsung customers the service plan they need in line with our vision to provide the best aftersales experience for our customers. At Samsung, we always look forward to providing services that meet the quality of our products," said Sami Khairalla, Head of – Mobile Division, Samsung Saudi Arabia Electronics.
"We are thrilled to have partnered with Samsung bringing SamsungCare+ to KSA. Our ongoing partnership with Samsung covers several regions including the US, Canada, Eastern Europe, UAE & other GCC countries and India, which reiterates the trust Samsung has in our capabilities," said Sreevathsa Prabhakar, Founder of Servify.
More than 15 million Samsung smartphones were sold in Saudi Arabia, between 2019 and 2021, according to a Canalys report. With this alliance with Servify, Samsung is poised to not only continue its growth trajectory but also offer a more holistic and superior ownership experience to its customers while using Samsung products.
About Samsung Electronics Co., Ltd.
Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, and memory, system LSI, foundry and LED solutions. For the latest news, please visit Samsung Newsroom at news.samsung.com.
Servify integrates multiple OEM Brands and their sales and service ecosystem through its product lifecycle management platform to deliver great product ownership experience. Started in 2015, India Headquartered Servify has spread its reach in multiple countries across the globe, partnering with 75+ brands including top consumer electronics manufacturers, retailers, distributors, insurers, financial institutions, product liquidators, service providers, and carriers.
Additional information on Servify is available at www.servify.tech
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Senior Manager - Corporate Communications