Adept Ranks #1 in Usability, Implementation, Support, Adoption and Relationship in G2’s Summer 2022 Reports
QUAKERTOWN, Pa., June 29, 2022--(BUSINESS WIRE)--Synergis Software, a global leader in engineering document management and workflow solutions, today announced that Synergis Adept has earned over 40 #1 rankings in G2’s Summer 2022 Grid Reports. These first-place rankings cross over four categories: Enterprise Content Management, Product Data Management, Construction Management, and Construction Drawing Management.
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G2 Summer Reports name Synergis Adept a leader in Enterprise Content Management for the 8th consecutive quarter, including over 40 #1 rankings for usability, support, user adoption, implementation, and business relationships. (Graphic: Business Wire)
"The G2 reports highlight Adept’s advantages customers value most---usability, fast and easy implementation, responsive support, high user adoption, and a partner that is easy to do business with," says Scott Lamond, vice president of marketing at Synergis Software. "Thanks to our customers, Adept has maintained these top placements for eight consecutive quarters. We are truly grateful for the trust and loyalty of our remarkable global community."
A consistent theme throughout the summer reviews is Adept’s flexibility and ease of use, searching, and configuration. Customers also value Adept’s unique vaulting methodology, which doesn’t move or scramble files in a proprietary database and its reliable, centralized platform that delivers fast access to drawings documents in a secure environment from anywhere.
Quotes from Verified Users about Synergis Adept
"The product is very good but any product that is not well supported is useless. Synergis has the BEST support service I have ever seen in the software industry."
Howard Shapiro, Automation Project Manager, Novozymes North America
"Adept is a straightforward, feature rich system. The document vault uses the file names, not some crazy hashed out naming scheme like so many other systems. Tech support is top notch!"
Brian Cranston, CAD Designer/Administrator, LSI Industries
"Adept is our central engineering drawing repository for equipment across all of our plants. The system allows engineers to enter, revise, and store the most recent documentation, while also having the ability to view past revisions. It provides view and print capabilities of up-to-date prints to personnel in maintenance, operations, and purchasing."
Emily McCarty, Project Engineering Specialist, Timken Steel
The G2 reports are based on direct customer response combined with G2’s unique algorithm that calculates customer satisfaction and market presence scores in real-time.
The G2 Summer 2022 badges for Synergis Adept include:
Leader | Enterprise Content Management (ECM)
Momentum Leader | Enterprise Content Management (ECM)
Momentum Leader | Product Data Management (PDM)
High Performer | Construction Drawing Management
High Performer | Construction Management
High Performer | Product Data Management (PDM)
High Performer | Mid-Market Enterprise Content Management (ECM)
High Performer | Mid-Market Product Data Management (PDM)
Highest User Adoption | Product Data Management (PDM)
Most Implementable | Product Data Management (PDM)
Fastest Implementation | Product Data Management (PDM)
Easiest To Do Business With | Construction Drawing Management
Best Usability | Product Data Management (PDM)
Best Support | Construction Drawing Management
Best Support | Product Data Management (PDM)
Best Support Small Business | Small-Business Construction Drawing Management
Best Relationship | Product Data Management (PDM)
Users Love Us
For more details about Adept in the G2 Spring 2022 Reports, visit our website.
About Synergis Software
Synergis Software is a global leader in document management and workflow solutions and is the creator of Synergis Adept software. Adept serves more than 120,000 users across dozens of industries providing fast, centralized access to design and business documents in a secure, collaborative environment. Adept Integrator connects your enterprise applications so data and business processes flow seamlessly across the entire IT infrastructure.
Synergis was named the customer service leader in the global engineering information management market by Frost & Sullivan and ranked in the Top 5 globally by Helpdesk International for three consecutive years.
Adept has been proven by engineers for over 30 years with customers such as Dow Chemical, Con Edison, General Mills, Merck, NASA, and Nucor Steel.
For more information, visit SynergisSoftware.com.
About G2 Crowd
G2 is the world’s largest and most trusted tech marketplace where people can discover, review, and manage the software they need to reach their potential. More than 3M people visit G2 to read and write reviews about thousands of software products and services.
View source version on businesswire.com: https://www.businesswire.com/news/home/20220629005208/en/
Vice President of Marketing