NEW YORK, June 21, 2024--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced its recognition as a Leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024. The report evaluated 11 vendors based on three categories: current offering, strategy, and market presence, with Sprinklr getting the highest possible score in 19 criteria, including digital interaction orchestration, agent workspace, voice, and
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Shares of software firm Sprinklr were tumbling, while shares of chip-parts maker Semtech jumped after earnings.