TELUS Corporation today released its unaudited results for the first quarter of 2024. Consolidated operating revenues and other income decreased by 0.6 per cent over the same period a year ago to $4.9 billion. This decline was driven by lower service revenues in our two reportable segments: TELUS technology solutions (TTech) and Digitally-led customer experiences – TELUS International (DLCX). Within TTech, higher mobile network, residential internet and security revenues, largely driven by subsc
VANCOUVER, British Columbia, May 09, 2024--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today released its results for the three-month period ended March 31, 2024. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS International. All figures in this news release, and el
VANCOUVER, British Columbia, May 02, 2024--Many companies are in the process of reviewing their first quarter results, and leaders are particularly focused on innovative ways to enhance customer experience (CX) through generative AI (GenAI) technology while balancing the need for return on their investment. Insights from a survey by Everest Group, supported by TELUS International (NYSE and TSX: TIXT), reveal several trends across industries: nearly half (47%) of the surveyed CX leaders across ba