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Why Charter Communications’ Video Customer Base Is Shrinking

Why Charter Communications’ Video Customer Base Is Shrinking

Charter Communications (CHTR), the second-largest cable operator in the United States, continued to lose video customers in the third quarter. The company lost a net 66,000 residential video customers in the third quarter as compared to 104,000 net losses in the year-ago quarter. Charter’s residential video customers declined by ~1.6% YoY to reach 16.1 million at the end of September 30. This reduction in residential video subscribers is due to intense competition from low-cost over-the-top (or OTT) video streaming players.