Ericsson (ERIC) partners with Dell to integrate their combined expertise to accelerate cloud network modernization and unlock growth opportunities for service providers.
Dell Technologies and Ericsson Form Strategic Partnership to Accelerate Telecom Network Cloud Transformation
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has expanded its Vonage Premier for Service Cloud Voice solution to include integration with Salesforce Einstein Conversation Insights. These AI-powered insights and analytics will empower brands to enhance the agent and customer experience with intelligent, global calling capabilities - all within Salesforce Service Cloud Voice.